Golf Additions offers a 'No Quibble Guarantee' on all purchases. This means anything purchased can be returned if it is faulty. We do not offer a free returns service unless the items are faulty or incorrectly sent. In these cases you will need to contact our customer service department who will provide you with assistance to return your items to us.
Please note: We do not accept returns for items that have been used also where items have had a logo applied these are special orders and cannot be returned unless agreed by Golf Additions.
Please use the following steps to return your parcel for a refund:
ii. Pack your parcel securely making sure you include your returns note.
iii. Please return your parcel to:
Returns Dept- Golf Additions Unit 6c The Mews, 15a Liverpool Road, Birkdale, Southport, PR8 4AS
Golf Additions does NOT offer a direct exchange service, however if your purchase isn't everything you expected it to be and you wish to return an item the simplest and quickest thing to do is place a brand new order for your new item and return the old one (non defective) to us for a refund. Availability of items can change quickly and we recommend placing an order immediately to ensure the item you require is still in stock.
Golf Additions will refund the purchase price (less the original postage) on receipt of the item in new and unused condition and with original packaging. We will endeavour to process the refund as quickly as possible on receipt of the returned product. If the price of the item has changed since the original purchase we will honour the previous price on the new order. The returning item(s) is the customers responsibility until it is received by Golf Additions.
If an item is defective or not as described, Golf Additions will refund the purchase price and any additional postage cost incurred.